Privacy Notice
This notice explains how we use personal information when you contact Glova Studio.
Who is responsible for your information?
Glova Studio is responsible for the personal information used to handle your enquiry. You can contact us at info@glovastudio.com.
What we collect
Our contact form collects your name, business name if provided, email address, optional phone number, selected service, project details and preferred contact method if provided. Our form provider may also process technical information, such as your IP address, to operate and protect the service. Please do not include sensitive personal information in your enquiry.
Why we use your information
We use your details to read and respond to your enquiry, discuss your project and communicate with you about your request. Where your enquiry concerns entering into a contract, this supports taking steps at your request before a contract. For other enquiries, we rely on our legitimate interest in responding to people who contact us. We do not use contact form details for unsolicited marketing.
Formspree and processing
Our contact form sends submissions to Formspree, which processes them on our behalf to deliver and manage enquiries. Formspree may use service providers and process information outside the UK. Its privacy information describes its processing and relevant safeguards: Formspree Privacy Policy. Email and WhatsApp enquiries are also handled by the providers of those services.
Keeping your information
Enquiry information is used for responding to enquiries and related correspondence. You can contact us to ask about retention or request deletion. Any applicable legal obligations may affect whether information can be deleted.
Your rights
Depending on the circumstances, applicable data protection law gives you rights to access, correct or erase your information, restrict processing, object to processing and request data portability. To make a request, email info@glovastudio.com. We may need to confirm your identity. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.